This is my second post to the community as we prepare to launch our platform this summer. We recently completed UAT which surfaced a few important questions that hadn’t come up earlier in the implementation process.
One key issue we’re grappling with involves our original plan was to send the virtual card to a secondary (personal) email address, which would be collected during the user’s first login.
However, during UAT, several staff members expressed concerns about sharing their personal email addresses and asked whether this step could be made optional. Their feedback has prompted us to reconsider our approach.
