Get Answers. Get Inspired. Get Connected.
Learn how to navigate the Community.
Find solutions to all your questions.
Share your creative program ideas.
Join our product testing discussions and volunteer to test Awardco's newest features and updates.
Earn points, unlock badges, and enjoy exclusive perks as you engage with the community. Ready to level up?
Each week, we'll share quick, actionable tips to you, as admins, master the platform and manage your programs more efficiently.
Use Approval Flows To Catch Recognition Mistakes EarlyApprovals can be really helpful when you want a little more control over recognition, especially for higher point amounts, specific programs, or edge cases that need a second look. But too many approvals can also slow recognition down, and timely recognition is where a…
As an Awardco admin, I am sure you have encountered a situation where an employee has come to you saying “Awardco won’t let me log in,” when the real fix depends on how they’re trying to log in. If you can quickly identify whether the user is on SSO or standard login, you can usually get them pointed in the right direction…
Hello, Is anyone aware of how to remove rewards from an employees account without having to delete the recognition that it was tied to? Thank you in advance.
Recognition programs create the most value when they are not just easy to launch, but easier to run well over time. That is why the updated Nomination Program Configuration matters. It reflects a bigger shift in how strong programs operate: you need tools that support both thoughtful setup and confident day-to-day…
We are gathering input from our Awardco Admin Community to help understand and validate the common challenges we see with executive recognition - specifically, why recognition from senior leaders often breaks down in practice and what organizations can do to make it easier, more visible, and more consistent. Please take a…
Our employees have expressed interest in a 'cc feature' for recognition. It would be nice to associate a shoutout with a group of people. Essentially, shouting out one person on behalf of a group of people. Ex Sales team recognizing someone from IT.
Moving to Awardco 2.0 is a big step, but the migration itself is not the finish line. Awardco 2.0 introduces updated navigation, notifications, user profiles, recognition flow updates, feature highlights, the Adoption Dashboard, and mobile app support, which means admins have a few important things to review right away if…
Have you ever wanted a quick way to learn how other teams approach rewards and recognition, explore a new Awardco capability, or revisit a webinar when you have more time? Awardco Academy brings those learning opportunities together in one place, so you can turn a few minutes of discovery into ideas you can apply to your…
When it comes to understanding redemption activity for financial purposes, one of the most powerful reports available in Awardco is the Redemption Point Source (FIFO) report. It connects each redemption back to the source of the points used, making it especially helpful for tax review, audit support, and deeper redemption…
We are currently in process of implementing external recognition as a healthcare client and our legal reps are concerned about PHI - submitters name and email as well as any PHI that may be scrubbed. If you are a healthcare client, how did you handle this? Did you do a BAA or just accepted it as a low risk option? Any info…
Hi Awardco Community, We’re currently exploring implementation considerations for Awardco in Europe and would love to connect with other client admins who have experience navigating unions and/or works councils during rollout. Specifically, we’re interested in learning: How you approached any employee privacy and…
A lot of admins know Awardco reporting is there, but still end up rebuilding the same filters every time a leader asks for numbers, finance needs a quick check, or someone wants to understand what is actually happening in the platform. The more repeatable your reporting habits are, the easier it is to answer questions…
I have two employees who did not want to receive points for their milestones (they want a check from the company instead). I deleted them both in the queue yesterday, but today they both showed up on the feed anyway and the points are in both of their user accounts. How do I remove the points for them? Do I set their…
A lot of login questions come down to one thing: not everyone realizes there are a few different ways users can access Awardco. Awardco supports three login methods: standard login, SSO, and login with code. Knowing how each one works can help you choose the best fit for your program, prevent avoidable login issues, and…
One thing companies see pretty often is recognition momentum starting strong, then flattening out once the year gets busy. A simple way to keep things moving is to use 2026 holidays and seasonal moments as reasons to run light, ad hoc recognition programs throughout the year. Recognition Programs in Awardco are built to…
We’ve seen a recent uptick in admin questions landing with the wrong support team, which can slow down resolution. To avoid delays and ensure you're getting the best support the first time, here’s how to get your case to the right place: For platform/admin questions (program setup, dashboards, emails, permissions, etc.)…
Does anyone know a way to limit the points redeemed to purchase a gift card? We would like to set a minimum purchase to help our payroll processor. We regularly have employees purchase less than $10 at a time.
Hello all! We implemented Awardco last year and currently use it for Service Awards (monetary for milestone anniversaries) and birthdays (non-monetary). We are in the midst of setting up a manager to peer program and are looking for examples of how other companies are handling and have it set up. We are in the Plumbing…
"Ask questions, suggest solutions, bounce ideas off one another, be a sounding board, build recognition programs, and get creative – because when we work together, we grow together. We are the Awardco Community." - Admin Steering Committee, Awardco Admin Community
If you're new to the Awardco Community, view the community discussions to start your journey.
Get help from the community on how to best manage employee rewards and recognition.
Spark creativity and collaboration by sharing your innovative recognition and rewards ideas.
Our product team is continually seeking opportunities to test and validate new ideas and updates. Follow our Product Discovery discussion to contribute to Awardco’s product development and provide valuable feedback.
We love to recognize the amazing work our community members are doing with their organization's recognition programs. Explore and get inspired by our Community Member Spotlight, where we celebrate standout clients who excel.
Join our in-person and virtual events where Awardco leaders and HR experts share industry insights, platform updates, new features, and best practices.
