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Each week, we'll share quick, actionable tips to you, as admins, master the platform and manage your programs more efficiently.
A lot of admins know Awardco reporting is there, but still end up rebuilding the same filters every time a leader asks for numbers, finance needs a quick check, or someone wants to understand what is actually happening in the platform. The more repeatable your reporting habits are, the easier it is to answer questions…
As an Awardco admin, I am sure you have encountered a situation where an employee has come to you saying “Awardco won’t let me log in,” when the real fix depends on how they’re trying to log in. If you can quickly identify whether the user is on SSO or standard login, you can usually get them pointed in the right direction…
We establish our annual points budgets before the start of the fiscal year and then issue those funds quarterly throughout the year. I would love to have the option to schedule those invoices in advance so I don't have to remember to go in and request them each quarter. I know there is an auto-pay option, but our Finance…
A lot of login questions come down to one thing: not everyone realizes there are a few different ways users can access Awardco. Awardco supports three login methods: standard login, SSO, and login with code. Knowing how each one works can help you choose the best fit for your program, prevent avoidable login issues, and…
Hey community! Excited to join this group! We are looking into making custom images/GIFs for our platform — has anyone done this? Did you find that it helped with engagement? Thanks!
I just got accepted to attend the one in Chicago — wondering if it's worth it! What did you get out of it, did you source any new ideas, etc?
Approvals can help you add the right guardrails, but they can also slow recognition down if they are too broad or too layered. Awardco’s updated Approval Configuration gives you more flexible If/Then routing, which means you can be more intentional about when approvals happen and who should review them. Done well, that…
I think it would be helpful to be able to filter the display of funding and points summaries by time period (i.e. month, quarter, year, etc), instead of keeping a running total. I realize there are reports that can be pulled to provide this detail, but if I want a quick idea of what deposits we've made thus far this…
We're looking for feedback especially from health care clients to see what you are doing for award events. Do you have a milestone award event and do you do any events for special awards? Are they standalone events or are the awards folded into an existing event? Any info you can provide would be great! Thanks!
Hello, Is anyone aware of how to remove rewards from an employees account without having to delete the recognition that it was tied to? Thank you in advance.
Ever needed to make a quick adjustment to a user’s point balance? Whether it’s adding a few points or correcting an award made in error? Today’s tip is all about how to add or remove points in the platform. Let’s break it down! 👇 ✅ Adding Points There are two main ways to add points to a user’s wallet: Send a Recognition…
A well-branded homepage helps employees immediately recognize they’re in the right place, reinforces your culture, and sets expectations for how to engage. This article walks through how to access the branding settings, explains each key element, and shares best practices so your Main homepage looks polished on both…
Every week, our support team fields questions similar to "How do I make someone an admin?" or "Why can't my manager see their budget?" The answer almost always lives in one place: the Permissions tab. This Tip Tuesday is your guide to understanding how roles work, how to assign them, and how to avoid the most common…
Any best practices or suggestions on integrating the feed to SharePoint, Teams or similar applications? Specifically, we would like to be able to display the feed in some internal systems, with the ability to filter for certain parameters (location, department, etc.), in order to drive better visibility to recognition…
Awardco officially launched Awardco Nomination™ last week, which is exciting news for admins who have been piecing together nomination workflows through spreadsheets, forms, and manual follow-up. This new program brings nominations into Awardco in a more structured, scalable way, which helps reduce admin lift, creates a…
If your organization is on Awardco 2.0 with the new modular navigation, you’ll notice your Admin Settings experience looks a bit different. The new multi‑product Admin navigation is now live for platforms using the multi‑product User Nav 2.0 and is enabled by default on new 2.0 migrations, so this is the navigation you’ll…
When it comes to understanding redemption activity for financial purposes, one of the most powerful reports available in Awardco is the Redemption Point Source (FIFO) report. It connects each redemption back to the source of the points used, making it especially helpful for tax review, audit support, and deeper redemption…
We are currently in process of implementing external recognition as a healthcare client and our legal reps are concerned about PHI - submitters name and email as well as any PHI that may be scrubbed. If you are a healthcare client, how did you handle this? Did you do a BAA or just accepted it as a low risk option? Any info…
Hi Awardco Community, We’re currently exploring implementation considerations for Awardco in Europe and would love to connect with other client admins who have experience navigating unions and/or works councils during rollout. Specifically, we’re interested in learning: How you approached any employee privacy and…
"Ask questions, suggest solutions, bounce ideas off one another, be a sounding board, build recognition programs, and get creative – because when we work together, we grow together. We are the Awardco Community." - Admin Steering Committee, Awardco Admin Community
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