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Each week, we'll share quick, actionable tips to you, as admins, master the platform and manage your programs more efficiently.
Tip Tuesday: When and How to Adjust Points or Correct Recognitions Mistakes happen. Maybe a recognition went to the wrong person, too many points were awarded, or a recognition needs to be replaced with a different amount. The best correction path depends on what went wrong. Important: Do not adjust recognition points from…
When admins ask what makes a recognition program actually stick, the answer is rarely a single launch tactic or reward choice. Across Awardco client stories, a clear pattern shows up: the strongest programs are built around purpose, visibility, and consistency over time. They are designed to reinforce the right behaviors,…
Do you allow managers to issue non-discretionary awards through Awardco? And, if so, how do you manage that for overtime calculation purposes? Currently, we allow managers to issue non-discretionary awards in Awardco. For example, our claims area will run a competition then issue awards for the employees who processed the…
Recognition is often treated like a culture nice-to-have. In reality, it is one of the most practical levers organizations can use to improve retention, attendance, and performance. Recognition is Bigger than Morale The strongest recognition strategies do more than create feel-good moments. They reinforce the behaviors…
I have a few scheduled reports, and when they are generated e.g. some daily, some weekly and some monthly, I get the email announcing it's available with a link to download the file. As I'm using AI and code to get file attachments directly from the emails they are attached to to automate some processes, I would love it if…
Why This Matters Admin knowledge should not live in one person’s memory or scattered across old notes. A simple, shared playbook helps your team answer common questions consistently, onboard new admins faster, and keep getting value from Awardco as your programs and platform evolve. Awardco’s admin guidance is organized…
Awardco officially launched Awardco Nomination™ last week, which is exciting news for admins who have been piecing together nomination workflows through spreadsheets, forms, and manual follow-up. This new program brings nominations into Awardco in a more structured, scalable way, which helps reduce admin lift, creates a…
If your organization is on Awardco 2.0 with the new modular navigation, you’ll notice your Admin Settings experience looks a bit different. The new multi‑product Admin navigation is now live for platforms using the multi‑product User Nav 2.0 and is enabled by default on new 2.0 migrations, so this is the navigation you’ll…
A lot of admins know Awardco reporting is there, but still end up rebuilding the same filters every time a leader asks for numbers, finance needs a quick check, or someone wants to understand what is actually happening in the platform. The more repeatable your reporting habits are, the easier it is to answer questions…
When it comes to understanding redemption activity for financial purposes, one of the most powerful reports available in Awardco is the Redemption Point Source (FIFO) report. It connects each redemption back to the source of the points used, making it especially helpful for tax review, audit support, and deeper redemption…
We are currently in process of implementing external recognition as a healthcare client and our legal reps are concerned about PHI - submitters name and email as well as any PHI that may be scrubbed. If you are a healthcare client, how did you handle this? Did you do a BAA or just accepted it as a low risk option? Any info…
Hi Awardco Community, We’re currently exploring implementation considerations for Awardco in Europe and would love to connect with other client admins who have experience navigating unions and/or works councils during rollout. Specifically, we’re interested in learning: How you approached any employee privacy and…
I have two employees who did not want to receive points for their milestones (they want a check from the company instead). I deleted them both in the queue yesterday, but today they both showed up on the feed anyway and the points are in both of their user accounts. How do I remove the points for them? Do I set their…
"Ask questions, suggest solutions, bounce ideas off one another, be a sounding board, build recognition programs, and get creative – because when we work together, we grow together. We are the Awardco Community." - Admin Steering Committee, Awardco Admin Community
If you're new to the Awardco Community, view the community discussions to start your journey.
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Spark creativity and collaboration by sharing your innovative recognition and rewards ideas.
Our product team is continually seeking opportunities to test and validate new ideas and updates. Follow our Product Discovery discussion to contribute to Awardco’s product development and provide valuable feedback.
We love to recognize the amazing work our community members are doing with their organization's recognition programs. Explore and get inspired by our Community Member Spotlight, where we celebrate standout clients who excel.
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