Want to know what your employees are truly valuing and redeeming their points on? Dive into the Points Redeemed report! This powerful tool gives you a clear picture of redemption activity, helping you understand spending habits and refine your reward offerings.
What it does:The Points Redeemed report tracks how points are spent over time, providing valuable insights into popular redemption choices, overall engagement, and areas where you might want to adjust your award networks.
Quick Steps to Gain Insights:
- Access the Report:
- Log in to your platform and enter admin settings.
- Access the Reports section then select "Points Redeemed."
- Filter for Focus:
- Use the "Time Frame" filter to analyze specific periods (e.g., last quarter, year-to-date).
- Explore other filters like "Award Option," "User Country," or "Category" to narrow your focus.
- Interpret the Data:
- "Summarize By" Pie Chart: This is your go-to for seeing what award options are most popular. Change the "Summarize By" filter to "Award Item" to see specific products or gift cards being redeemed!
- Spend Graph: See the balance between unspent and spent points, indicating overall platform engagement.
- Points Spent Comparison: Track redemption trends over time and identify periods of high or low activity.
💡 Pro Tip: Once you understand what your employees are redeeming, head over to Award Networks settings! In the "Award Options" tab, you'll find a wealth of redemption choices at your fingertips to add to your platform's marketplace, ensuring your rewards always resonate with your team.
