Join @Brandon.orme and Product Manager @NatalieMcKenzie as they dive into Notifications 2.0, a key component of Awardco 2.0. This session explores the enhanced notification system, offering a centralized framework with greater customization for admins and users alike.
Discover how Notifications 2.0 empowers both companies and individual users to control how important updates are received across multiple channels, including in-platform alerts, email, Slack, and Microsoft Teams. Get a comprehensive look at setting default notification preferences, understanding various notification types (like Recognition Digests), and leveraging flexible "lock on/off" options to ensure no one misses crucial recognitions while avoiding notification fatigue.
Here are some references that should help you in your transition to Awardco 2.0:
- Awardco 2.0 - This article provides a high-level summary of the Awardco 2.0 changes and upgrades, directing you to detailed articles, migration guides, and post-migration checklists.
- How to Migrate to Awardco 2.0 - Learn the simple steps to prepare for and initiate your migration, including essential prerequisites like logo adjustments, color selection, homepage editor usage, and label length reduction for a smooth transition.
- Awardco 2.0 Setup: Post-Migration Checklist - This support article walks admins through configuring crucial settings after migrating, covering Notifications 2.0, Microsoft Integrations, User Profiles (including badges), Improved Recognition Flow features (AI Assistant, CCs), and setting monthly performance targets in the Adoption Dashboard.
- Awardco 2.0: Your Guide to the Latest Recognition Platform Upgrade - Share this article with your end-users for a high-level overview of Awardco 2.0's new look and feel, highlighting key enhancements like updated navigation, a revamped notification system, user profiles for connections, and an improved recognition flow with AI assistance and rich text editing.
- Managing Notification Preferences - This article guides individual users on how to personalize their notification settings within Awardco 2.0, allowing them to choose how and where they receive updates about recognitions and related activities, including in-platform, email, SMS, Slack, and Teams.
- Setting Company Notifications - This support article outlines how Awardco admins can configure default notification preferences for their organization, including controlling which notification types are sent through various channels and determining user customization options.
- V2 Updates to Microsoft Integrations - If you use Microsoft Teams and want to set default Teams notifications using Notifications 2.0, follow the instructions in this article to update to the newest version of the Microsoft Bundle.