In our first episode of Awardco Academy, we zeroed in on employee engagement surveys and how to turn Awardco Engage from “just another survey tool” into a strategic engine for culture, recognition, and retention.
@nathangray, Client Education Specialist, sat down with Sarah Marrs, an organizational psychologist and member of Awardco’s Center of Excellence, to unpack what “real” engagement means, how to measure it effectively, and how recognition moments shape culture over time.
Key Takeaways from the Session:
- Defining “True” Engagement: Sarah explained that engagement is a state, not a mood or fixed trait. It should be stable enough not to swing week to week, but dynamic enough to improve or erode over months. In Awardco Engage, engagement is measured through four lenses: advocacy, motivation, belonging, and intent to stay—giving leaders one clear metric backed by meaningful sub-dimensions.
