The key to a successful program is ensuring that your USD Balance and your total points always match. This simple method guarantees that every point in the system is already funded, preventing any funding issues or delays in processing redemptions.
Just as a check needs to be backed by cash, every point on the Awardco platform must be backed with enough cash to fulfill all product redemptions. Awardco does not front the cost of your company's items or purchases; each organization is responsible for funding its own redemptions. Unfunded orders will not be processed and will remain pending until payment is received.
