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March 10th, 2026 – Think Global: Unleashing the Power of Your Regional Teams! 🌍
Managing a recognition program is a big job—but managing one that spans continents, time zones, and cultures is a masterclass in administration! Whether you're overseeing a small EMEA branch or a massive APAC expansion, your global strategy is what turns a "headquarters program" into a truly inclusive company culture. The…
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June 23rd, 2026 Tip Tuesday – Stay Ahead of Budget Shortages
One of the most common admin headaches is realizing a budget needs attention only after recognition starts slowing down. Maybe a manager cannot send an award, maybe balances are lower than expected, or maybe no one notices a problem until questions start rolling in. Staying ahead of budget upkeep helps recognition keep…
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Personalized images?
Hey community! Excited to join this group! We are looking into making custom images/GIFs for our platform — has anyone done this? Did you find that it helped with engagement? Thanks!
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7/8/2025 Tip Tuesday – Adjusting User Point Balances
Ever needed to make a quick adjustment to a user’s point balance? Whether it’s adding a few points or correcting an award made in error? Today’s tip is all about how to add or remove points in the platform. Let’s break it down! 👇 ✅ Adding Points There are two main ways to add points to a user’s wallet: Send a Recognition…
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May 5th, 2026 Tip Tuesday - Working in the New Admin Settings Navigation
If your organization is on Awardco 2.0 with the new modular navigation, you’ll notice your Admin Settings experience looks a bit different. The new multi‑product Admin navigation is now live for platforms using the multi‑product User Nav 2.0 and is enabled by default on new 2.0 migrations, so this is the navigation you’ll…
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May 26th, 2026 Tip Tuesday - Use Redemption Point Source (FIFO) for Smarter Tax and Redemption
When it comes to understanding redemption activity for financial purposes, one of the most powerful reports available in Awardco is the Redemption Point Source (FIFO) report. It connects each redemption back to the source of the points used, making it especially helpful for tax review, audit support, and deeper redemption…
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March 17th, 2026 - Fastest Way to Get Help From Your Dedicated Awardco Support Teams 🤝
We’ve seen a recent uptick in admin questions landing with the wrong support team, which can slow down resolution. To avoid delays and ensure you're getting the best support the first time, here’s how to get your case to the right place: For platform/admin questions (program setup, dashboards, emails, permissions, etc.)…
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July 21st, 2026 Tip Tuesday – Login Issues And How To Resolve Them
As an Awardco admin, I am sure you have encountered a situation where an employee has come to you saying “Awardco won’t let me log in,” when the real fix depends on how they’re trying to log in. If you can quickly identify whether the user is on SSO or standard login, you can usually get them pointed in the right direction…
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February 24th, 2026 Tip Tuesday – How to Raise an Admin Support Ticket Right in the Platform
This is a reminder to raise a ticket with the TCSM Team whenever you need help with your Awardco administration. The fastest, easiest way to get support from my team is right inside the platform! Select “Raise a ticket.” Choose the topic that fits best and fill out the short form so we have the details we need up front.…
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Feb 10th 2026 Tip Tuesday - Making Awardco Reports Useful in Your Day-to-Day Platform Administration
Which report should I use? How do I filter it? Why doesn’t my scheduled report look the way I expect? This week’s Tip Tuesday is all about getting clean, useful data out of Awardco without pulling your hair out. 1. Know which report to use Think of the main reports like this: Activity / Recognition reports – Great for…
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January 27th, 26 Tip Tuesday – Get Help Faster with New Admin Support Tickets!
Say goodbye to "Is anyone there?" and hello to specialized support. We know your time is valuable. That’s why we’ve launched new support tickets for admins to make it easier to get help with your Awardco platform. What’s New? Instead of starting a live chat for every question, you can now use a streamlined support ticket…
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12/3/24 Tip Tuesday - A-Pay
Do you have A-Pay yet? 💸 With the A-Pay Card, employees have access to a world of rewards at their fingertips. Give them the ultimate choice in recognition - flexible, easy, and designed to fit any program. A-Pay is a virtual or physical card that connects directly to your Awardco point balance. It seamlessly complements…
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January 6th, 2026 Tip Tuesday - Get Ready for Awardco Engage
Still waiting for the annual engagement survey to find out your team is burnt out? By the time you get the data, it’s already old news. This week’s tip is all about Awardco Engage—our powerful new sentiment and survey tool designed to help you capture, understand, and act on employee feedback in real-time. What is Awardco…
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9/9/2025 Tip Tuesday – Point Expiration: Putting Your Points to Work
Want to encourage employees to redeem their points and stay engaged with your recognition program? Point expiration is a great way to do that. It can also help your organization with financial planning by reducing the liability of outstanding points. So, how does it work? Let's dive in. 👇 Why Use Point Expiration?…
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3/25/25 Tip Tuesday – Personalizing Service Awards
While traditional service awards have their place, let's elevate them! To truly make employees feel valued for their dedication, personalization is key. Instead of generic gifts or plaques, tailor service awards to individual employee preferences. This shows you see them as more than just a number. Gather Information:…
