Ever find yourself stuck with a platform question and not sure where to turn? Sure, the Awardco Community is an awesome place to get answers (we love it, too!). But don’t forget—the Awardco Resource Center is packed with everything you need, right at your fingertips! 🔍
What It Is: The Awardco Resource Center is your comprehensive support hub accessed by clicking the question mark icon in the bottom right corner of any screen in the platform.
Key Features:
- Contextual Search - Find relevant help articles based on which page you're viewing
- Awardco Admin Community – This is the way! Sign in or sign up to connect with fellow admins and get expert insights. (But you already knew that! 😉)
- FAQs - Quick tips and video tutorials for common questions
- Admin Tools - Special sections for admins including "What's New?" and "Upcoming Events"
- Live Support - Connect directly with our Technical CSM team when self-service options aren't enough
Why It Matters:
✅ Saves you time hunting for answers.
✅ Provides 24/7 self-service support.
✅ Keeps you in the know about platform updates.
💡 Pro Tip: Try the search function first! It's designed to show you the most relevant articles based on what you're currently doing in the platform.
Additional Resources
