The most recent content from our members.
As an Awardco admin, I am sure you have encountered a situation where an employee has come to you saying “Awardco won’t let me log in,” when the real fix depends on how they’re trying to log in. If you can quickly identify whether the user is on SSO or standard login, you can usually get them pointed in the right direction…
One of the most common admin headaches is realizing a budget needs attention only after recognition starts slowing down. Maybe a manager cannot send an award, maybe balances are lower than expected, or maybe no one notices a problem until questions start rolling in. Staying ahead of budget upkeep helps recognition keep…
We’ve seen a recent uptick in admin questions landing with the wrong support team, which can slow down resolution. To avoid delays and ensure you're getting the best support the first time, here’s how to get your case to the right place: For platform/admin questions (program setup, dashboards, emails, permissions, etc.)…
Did you know the best path to getting expert help for your platform questions, requests, or issues is submitting a support ticket form? Our dedicated Technical Customer Success Manager Team is here to ensure your Awardco administration is always seamless and simple. Benefits Why Use a Support Ticket? Submitting a ticket is…
Ever find yourself stuck with a platform question and not sure where to turn? Sure, the Awardco Community is an awesome place to get answers (we love it, too!). But don’t forget—the Awardco Resource Center is packed with everything you need, right at your fingertips! 🔍 What It Is: The Awardco Resource Center is your…
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The top 10 members with the highest community points earned this month (see Badge and Rank Program).
