Why This Matters
Admin knowledge should not live in one person’s memory or scattered across old notes. A simple, shared playbook helps your team answer common questions consistently, onboard new admins faster, and keep getting value from Awardco as your programs and platform evolve. Awardco’s admin guidance is organized around role, day-to-day administration, reporting, support, and staying updated, which makes it a strong starting point for your own internal resource. Awardco Recognition: Admin Essentials
Step 1: Start With The Jobs Your Admins Actually Do
Before building a long document, list the tasks your admin team owns today.
- Write down the admin roles on your team and what each person is responsible for.
